Authentication

Overview

This guide covers the user-facing authentication flows in PlayableLabs — from creating an account to securing it with multi-factor authentication.

Creating an Account

1. Navigate to the registration page
2. Enter your Name, Email, Password, and Confirm Password
3. Accept the Terms of Service and Privacy Policy
4. Submit the registration form
5. Check your inbox for a verification email
6. Click the verification link to activate your account
7. A Personal Organization is automatically created for you

Alternatively, click Sign up with Google to register using your Google account.

Logging In

Email and Password

1. Navigate to the login page
2. Enter your Email and Password
3. Click Sign In
4. If MFA is enabled, you'll be redirected to the MFA verification page

Google OAuth

You can also sign in using your Google account:

1. Click Sign in with Google on the login page
2. Select your Google account and authorize access
3. You are redirected to your dashboard (or MFA page if MFA is enabled)

Multi-Factor Authentication (MFA)

MFA adds an extra security layer using a Time-based One-Time Password (TOTP) authenticator app.

Setting Up MFA

1. Go to Profile > Security Settings
2. Click Enable MFA
3. Scan the QR code with your authenticator app (Google Authenticator, Authy, 1Password, etc.)
4. Enter the 6-digit verification code to confirm setup
5. Save the backup codes displayed after setup — store them in a secure location

Backup Codes

After enabling MFA, you receive a set of one-time backup codes. Each code can be used once as an alternative to your TOTP code if you lose access to your authenticator app.

Using MFA at Login

After entering your password:

1. You are redirected to the MFA verification page
2. Open your authenticator app
3. Enter the current 6-digit TOTP code (or use a backup code)
4. Your session is established upon successful verification

Password Recovery

If you forget your password:

1. Click Forgot Password on the login page
2. Enter your registered email address
3. Check your inbox for a password reset link (valid for 1 hour)
4. Click the link and set a new password

Check your spam folder if you don't receive the reset email within a few minutes.

Email Verification

Email verification is required after registration:

• A verification email is sent automatically upon signup
• Click the link in the email to verify your account
• If the email doesn't arrive, check your spam folder or request a new one from the verification page

Security Tips

• Use a strong, unique password for your PlayableLabs account
• Enable MFA for all accounts, especially admin and owner roles
• Save your MFA backup codes in a secure location
• Don't share login credentials with others
• Log out from shared or public devices after use

Next Steps

• User Profile — Manage your profile and security settings
• Developer Authentication — API authentication for developers